Your Clients Call At
3 AM. We Answer.

The only white-label GHL support that doesn't just close tickets — it actively prevents churn, intercepts cancellations, and sends your agency a weekly performance report every Friday.

Support Dashboard — Live

< 2m

Avg Response Time

1,200+

Agencies Served

95%

CSAT Score

< 3%

Client Churn Rate

Zoom escalation resolved — workflow bug fixed

2m ago

Proactive outreach — sub-account inactive 7d

14m ago

Cancellation intercepted — account saved ✓

1h ago

1,200+

Agencies Served

300+

Expert Team

< 2m

Response Time

100%

White-Label

7 Yrs

GHL Experience

80%

Churn Reduction

Most GHL support is reactive. And it's costing you clients.

Extendly and HLPT answer tickets. We prevent the ticket from ever being raised — and if a client still wants to leave, we intercept them before they do.

Extendly / HLPT

GHL Starboys

Zoom Support Wait

1–3 days

Under 5 min

Proactive Monitoring

❌ Reactive only

✅ 7-day trigger

Cancellation Interception

❌ None

✅ 15-min rescue

Weekly Performance Report

❌ None

✅ Every Friday

GHL Outage Comms

❌ You're on your own

✅ Auto white-labeled

Churn Rate (avg)

15–20%

< 3%

Switching Assistance

❌ DIY migration

✅ Hands-free weekend

🕐 "Wait 1–3 Days for a Zoom" is Not Support

Extendly schedules Zoom calls 1 to 3 days out. By the time your client gets help, they've already started questioning if your platform is worth paying for. That frustration becomes churn.

📵 Reactive Support Doesn't Stop Silent Churn

If a client isn't submitting tickets, competitors assume everything is fine. We know it's not. Clients who go quiet for 7+ days are your highest churn risk — and nobody is watching for that.

🧾 You're Paying for Support You Can't See or Prove

When support works perfectly, it's invisible. Agency owners forget what they're paying for and cancel to save money. Without a weekly proof-of-value report, you're always one bad month from losing the subscription.

We provide a library of useful resources and tools to help our clients with fulfilment.

Check out the Youtube channel of our founder to get updates.

Up and running in 72 hours.

No migration headache. No technical setup on your end. We handle everything.

01

Book Your Discovery Call

We spend 30 minutes understanding your agency setup, sub-account count, client types, and any custom GHL configurations we need to know about before your team sees a single ticket.

02

Weekend Migration & Setup

Our team installs the white-labeled knowledge base widget, configures the chat routing, sets up your sub-account monitoring, and if you're switching from a competitor, handles the full migration — over one weekend.

03

Go Live — We Handle Everything

From Monday morning, your clients interact with a fully branded support team that responds in under 2 minutes. You receive your first Weekly Win Report the following Friday. You focus on sales.

The features your clients will feel.
The results you'll see.

Built from direct intelligence on what's missing in the market — every feature below solves a specific failure point agencies are experiencing right now.

Zero-Wait Zoom Escalation

Our Level 1 agents have 5 minutes to resolve any issue via chat. If they can't, they instantly escalate to a live Zoom Breakout Room — not a booking link, not a calendar. A live Zoom, right now. Extendly books Zooms 1–3 days out. We're there in under 5 minutes.

🚨

Emergency Churn Button

If a client emails you to cancel, you hit a single button. Our senior retention team intercepts that client within 15 minutes — offering a free custom build, strategy session, or whatever it takes to save the account. No competitor offers this. Your $699/mo can pay for itself with one saved client.

📊

Weekly Win Dashboard Report

Every Friday, your agency receives a white-labeled performance report: tickets handled, average response time, Zoom calls hosted, active sub-accounts, and accounts saved. Support that was invisible is now your most powerful retention tool — because you can prove the value every single week.

🔔

GHL Outage Communications

When GoHighLevel goes down — and it does — your clients don't panic at you. We automatically fire a white-labeled email and SMS broadcast to your sub-accounts explaining the outage and timeline. You look like a Fortune 500 company with a proactive engineering team.

🚀

Hands-Free Migration Service

Switching from Extendly or HLPT? We log into your sub-accounts over a weekend, uninstall the competitor's widget, and install ours — across all of them. You don't lift a finger. The biggest reason agencies stay with bad support is the hassle of leaving. We've removed that excuse.

Every Friday, your proof of value
lands in your inbox.

When support is invisible, agencies cancel to save money. Our Weekly Win Report makes the value impossible to ignore — delivered automatically, white-labeled, every single week.

📊 Weekly Win Report — Your Agency

Friday, April 18

42

Tickets Resolved

1m 48s

Avg Response

6

Zoom Calls

🛡️

Cancellations intercepted this week

3 saved

📞

Proactive outreach to dormant sub-accounts

7 re engaged

🎓

Group training session attendance

18 clients

Average client satisfaction score

4.9 / 5.0

What the report includes:

  • Total tickets resolved and average resolution time

  • Zoom call count and satisfaction ratings

  • Cancellations intercepted and accounts saved

  • Proactive outreach sent and re-engagements

  • Training session attendance and top topics

  • Overall agency health score and risk flags

"Since they started monitoring our sub-accounts and reaching out to inactive users, our churn rate dropped by 80%. And the weekly report? My clients actually think we have an in-house operations team."

— Agency Owner, 40+ sub-accounts

We cut churn to < 3%. And we guarantee it.

Industry average SaaS agency churn is 15–20%. Agencies on our Platinum plan consistently maintain under 3%. Here's how the engine works.

Churn Rate Comparison

Industry Average

15–20%

GHL Starboys Pro

< 5%

GHL Starboys Platinum

< 3%

🛡️ 90-Day Churn Guarantee: If we can't keep your churn below benchmark after 90 days on Platinum, your 3rd month is refunded. No questions asked.

👁️

Sub-Account Activity Monitoring

We use GHL's API to watch sub-account activity in real time — logins, contacts added, messages sent, features used. When a sub-account goes dormant for 7 days, we flag it automatically.

📞

Proactive Outreach Before They Cancel

When dormancy triggers, our team reaches out via white-labeled email and SMS offering a 1:1 "Strategy Audit" session. We intercept the churn 2–3 weeks before they would have submitted a cancellation.

🚨

Emergency Churn Button — 15-Min Interception

When a client does email to cancel, you hit the Emergency button in your Command Centre. Our senior retention team calls that client within 15 minutes to save the account with a personalized offer.

🎓

Weekly Group Training for Sub-Accounts

Every week, we host white-labeled group training sessions directly for your clients — teaching them advanced GHL strategies. Clients who learn the platform stay on the platform. Feature adoption is the strongest predictor of retention.

📋

Exit Interview Protocol

When a client still leaves, our team conducts a white-labeled exit interview and delivers the intelligence directly to you — exactly why they left, what would have changed their mind, and how to prevent it next time.

🔄 Switching From Extendly or HLPT?

We'll credit your final month's invoice from your current provider (up to $500) against your second month on our Platinum plan. Zero double-paying. Zero migration headache. Our team handles the entire technical transition over one weekend while you sleep.

Pricing that scales with you.
Guaranteed for life.

Your price is locked in forever. You stay on your tier until you organically grow into the next one based on sub-account count. No annual contracts. Pause anytime.

* All plans include lifetime pricing guarantee. Your rate never increases as the market rate does.

Pro

$399

/month

  • 24/7 Live Chat & Ticket Support

  • Unlimited White-Label Zoom Support

  • Zero-Wait 5-Min Zoom Escalation

  • White-Label Knowledge Base Widget

  • After-Signup Snapshot & Onboarding Sequence

  • GHL Outage Broadcast Communications

  • Lifetime Pricing Guarantee

Platinum

$699

/month

  • Everything in Pro Plan

  • 1:1 Onboarding for 5 Sub-Accounts/mo

  • Unlimited Weekly Group Training Calls

  • Emergency Churn Button (15-min interception)

  • Proactive Sub-Account Monitoring

  • Weekly Win Dashboard Report (every Friday)

  • A2P Registration (Done-For-You)

  • 70+ Premium Industry Snapshots

  • 0 White-Label Demo Videos

  • Exit Interview Protocol on Client Cancellations

  • 90-Day Churn Rate Guarantee

Premium Unlimited

$2,999

/month

  • Everything in Platinum Plan

  • Dedicated Account Manager

  • 1:1 Onboarding for 8 Sub-Accounts/mo

  • Unlimited Group Onboarding Sessions

  • Agency Command Centre Transparency Dashboard

  • All Premium Bonuses & Snapshots

  • Priority Zoom Routing & Dedicated Bullpen

🛡️   90-Day Churn Guarantee on Platinum — if we don't keep your churn below benchmark, your 3rd month is refunded.   |   No long-term contracts. Pause anytime.

Everything you need to know.

Will my clients know it's not me providing support?

Absolutely not. We are 100% white-label in everything — our team never mentions GHL Starboys or GoHighLevel. All communication comes from your branded email domain, your widget, your company name. Your clients will believe you have an in-house operations team.

How fast is the Zero-Wait Zoom escalation actually?

Level 1 agents have 5 minutes to resolve any issue via live chat. If they can't, the client is immediately moved into a live Zoom Breakout Room — not a calendar link, a live Zoom, right then. Average Zoom escalation happens in under 5 minutes from initial contact.

How does the Emergency Churn Button work?

When a client emails you to cancel, you hit the Emergency button in your Command Centre dashboard. Our senior retention specialists receive an urgent alert and contact your client within 15 minutes with a personalized offer — free custom build, strategy session, or extended trial. One saved $299/mo client pays for your Platinum plan.

What does the 90-Day Churn Guarantee mean exactly?

On our Platinum plan, if our Proactive Retention team cannot keep your overall churn rate below your historical benchmark (or 5%, whichever is lower) within 90 days, your third month's subscription is refunded in full. No hoops. No fine print abuse. It's in our terms of service.

Can you support my custom GHL setup and snapshots?

Yes. We have supported hundreds of custom setups across every niche. Before going live, our team spends time fully learning your system, snapshot logic, and client types. We support your setup, not a generic template.

How does switching from Extendly or HLPT work?

You don't do anything. Our team logs into your sub-accounts over a weekend, uninstalls the competitor's widget, installs ours, and configures everything. You wake up Monday morning with a fully running new setup. And we credit your final month with the competitor (up to $500) against your second month with us.

What timezones do you cover?

Full 24/7 coverage across all major timezones — EST, PST, GMT, and AEST. Our team is always online, always available, regardless of when your clients reach out.

What happens when GHL has an outage?

We monitor GHL's status page via webhook. The moment an outage is detected, our system automatically fires a white-labeled email and SMS broadcast to all your sub-accounts explaining the issue, expected resolution, and what to do in the meantime. You look proactive. Your clients stay calm.

Arham

Founder, Rozi Academy / GHLStarboys

"We don't just give you a VA. We give you a fulfillment partner that grows with your agency. I've seen too many agency owners stuck in the 'fulfillment trap'—unable to sell because they're too busy clicking buttons."

Arham has been helping agency owners for 7+ years. He is a recognized authority in the space, having spoken on HighLevel Sponsored Stages about building scalable fulfillment teams.

Rozi Academy currently supports 1,200+ Agencies with a team of over 300 Experts.

Listen to the people we've served...

Effortlessly Manage Your Workload with Our Virtual Assistants

Choosing virtual assistants shouldn’t feel hard. We make it easy. With our professional virtual assistants, we help you streamline your processes, ease your workload, and scale your business—all with the expertise of our dedicated team.

Use the below calendar to book a Slot

Ready to stop the churn
and scale with confidence?

Join 1,200+ agencies who offloaded their entire support infrastructure and went back to focusing on what they're actually good at — closing new clients.

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